Privacy Policy

Our Commitment to Privacy:

Your security and privacy are of paramount concern to us. In order to lay a foundation of trust and confidence in our website we guarantee never to divulge, sell or pass on your personal details to a third party without your prior consent. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

When ordering from LOVELL RUGBY you (the customer) will be asked to provide us with certain information; this includes your name, address, email address and telephone number etc. This information then allows us to fulfil your purchases / orders in good faith.

This notice applies to all information collected or submitted on the LOVELL RUGBY website. On some pages, you can purchase goods, make requests, and register to receive materials.

The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Credit Card details
  • Phone number
  • [Etc.]

The Way We Use Information:
We use the information you provide about yourself when purchasing / placing an order to complete that purchase / order. We do not share this information with outside parties except to the extent necessary to complete that specific purchase / order. LOVELL RUGBY does not sell, rent or exchange your personal details with any third party. We use return email addresses to answer the email we receive. In addition, we may email you with news on our latest products and services but your email address will not be shared with outside parties.

By purchasing from LOVELL RUGBY we may use the information you provide to send you personalised communications on products and services that may be of interest to you. You can opt out of these emails at the point of purchase or by unsubscribing from emails.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. Should you never wish to receive further updates from us, please email us at or log in to your account on the website.

Our Commitment to Data Security:
Lovell Rugby has a committed Security Policy. Lovell Rugby will retain copies of the information provided when you register on the website or order any products from the site . Lovell Rugby implements a number of sophisticated security measures to ensure the safety of any personal information provided. The information is contained on a secure server, which is accessible only by a limited number of employees who have authorised access rights to such information.

All sensitive and credit card information supplied by any visitor to us is transmitted via Secure Socket Layer (SSL) technology. SSL is commonly-used for managing the security of message transmission on the Internet through public-and-private key encryption and a digital certificate that establishes your credentials when doing Internet business or other on-line transactions. This certificate is issued by a certification authority, in our case Comodo. To see the certificate for this site click the Comodo logo at the bottom right of the screen. When you are asked to enter any credit card information the web site will be secure. This is easily identifiable by an icon in the bottom of the browser window resembling an unbroken key or a closed lock or by a closed lock in the address bar. SSL ensures that the information being sent is secure.

Lovell Rugby uses HSBC's online payment system, using SSL for security, and does not hold any customer card details on our server at any time.

How to Contact Us:

Should you have other questions or concerns about these privacy policies, please use our contact form, call us at 0800 197 2855 (UK) or send us an email at and we will endeavour to answer all queries within 24 hours.

About Us:

Rugby enthusiasts with a vast knowledge of the sport run Lovell Sports Limited. Our involvement in playing and managing teams at all levels, aligned with our experience in the retail trade, enables us to provide a complete and dedicated reliable service with total satisfaction from our premises in Torbay, South West England.

Delivery Charges - Quick Guide

UK Standard £3.49
UK Express £5.99
(£6.99 to rural areas)
Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco and the Netherlands £8.50
Italy £12.00
Rest of European Union 1st Item = £7.20
Extra Items = £3.60
Rest of World 1st Item = £12
Extra Items = £6

Current Dispatch Times

Within 24 Hours 67.6%
Within 48 Hours 13.3%
Within 72 Hours 19.0%
Over 72 Hours 0.1%

* Non personalised orders

Store Ratings

Bizrate Logo 9.3 / 10
Review Centre Logo 3.4 / 5
Trust Pilot Logo 9.4 / 10

Customer Comments

I have used Lovell Rugby many times, I always find it easy to use and when I have contacted customer support they are very good and professional.
A satisfying experience. And I'll definitely use them again and shall recommend lovell to my friends. Great choice, quality and value.
I've never had any problems with Lovell; the service is just perfect. They're very useful for someone living in Italy, where good rugby kit is hard to find.