Please note, when returning an item for a refund/exchange we are unable to reimburse the return postage charge.

Nothing in this Returns Policy affects any statutory rights you may have as a consumer.

Please see item 6 on the Terms & Conditions page for more information on Returning your order to us.

Delivery Charges - Quick Guide

UK Standard £3.49
UK Express £5.99
(£6.99 to rural areas)
European Union 1st Item = £7.20
Extra Items = £3.60
Rest of World 1st Item = £12
Extra Items = £6

Current Dispatch Times

Within 24 Hours 67.9%
Within 48 Hours 26.2%
Within 72 Hours 4.9%
Over 72 Hours 0.8%

* Non personalised orders

Store Ratings

Bizrate Logo 9.3 / 10
Review Centre Logo 3.4 / 5
Trust Pilot Logo 9.4 / 10

Customer Comments

I have used Lovell Rugby many times, I always find it easy to use and when I have contacted customer support they are very good and professional.
A satisfying experience. And I'll definitely use them again and shall recommend lovell to my friends. Great choice, quality and value.
I've never had any problems with Lovell; the service is just perfect. They're very useful for someone living in Italy, where good rugby kit is hard to find.